01SR
SOFIA · CUSTOMERHer rhythm is slowing
+ 5 days Bring back today
You know who is drifting away.
Their rhythm slows. You see it before their table stays empty.
Do you know who is not coming back?
Turn your customers into regulars.
Bring back the customers who already know you, so you can fill more tables without adding more to your day. Fidelyz spots those drifting away and helps you act at the right time.
- Fewer empty tables
- More regulars
- More revenue
Card required. No charge before the trial ends.
Made for places people love returning to
Restaurants✦Cafés✦Bakeries✦Pastry shops✦Brunch spots✦Tea rooms✦Food trucks✦Snack bars✦✦✦✦✦✦✦✦✦
THE PROBLEM IS NOT THE FIRST VISIT
Satisfied does not mean loyal.
While you serve, Fidelyz spots the customers drifting away and tells you when to bring them back.
- 01
A customer slips away quietly.You only notice once their table stays empty.
- 02
The right moment passes you by.Too early, too late, or never.
- 03
Your revenue stays uncertain.Without regulars, every service starts from zero.
THE RETURN, IN THREE MOVES
From absence to a smile.
You keep serving. We spot the absence, prepare the notification and measure the return.
019:41
f
The Corner Bakerynow
Hi Amélie, we miss seeing you at your table by the window. Your coffee is waiting whenever you are ready.
Suggested by Léa Approved by you
A notification at the right time.
The message is prepared. You adjust it and approve the send.
03+ CHF 35 recoveredYour customer comes back.
The table fills again. The return and its revenue are measured.
NUMBERS, NOT PROMISES
Keeping a customer costs less than replacing one.
The screen already has their attention. Loyalty protects your margin. These public figures explain why.
Daily checks in the US Reviews.org study.
Your message reaches the screen your customer already looks at.
Of respondents check their phone within five minutes.
The global SendGrid report measures near-immediate attention.
More expensive to win a new customer.
Bringing back a regular protects your margin better than starting from zero.
More profit from just 5% more retention.
A few more returns can change much more than an open rate.
WHAT YOU MEASURE WITH FIDELYZNotification → visit → attributed revenue.
You do not stop at an open rate. You see which customers truly return after your attention.
Sources : Reviews.org, 2023 survey, Harvard Business Review and Bain, SendGrid, 2024 global report, Inbound report, citing the White House Office of Consumer Affairs. These figures describe industry trends, not a guaranteed increase in your revenue.
THE PROOF, IN NUMBERS
Customers return. Revenue follows.
Starbucks and Migros have turned customer return into a measurable engine. Their public figures show why.
of spending came from customers enrolled in the loyalty programme.
A coffee becomes a ritual. That ritual represents a major share of sales.
Official Starbucks sourcewith a Cumulus card presented at checkout.
Cumulus is Migros’ loyalty card. It helps identify returning customers.
Official Migros sourceNow become the place customers love returning to.Recognise your customers, give them a reason to return and measure every return.
Results published by the brands cited. They illustrate the value of loyalty and are not a Fidelyz performance promise.
BEFORE YOU DECIDE
Let’s talk specifics.
Can this really help fill my quieter services?
Fidelyz spots customers who are slow to return, helps you act at the right time, and measures recovered visits. Every return can fill one more table.
What could this change for my revenue?
It depends on your average spend, visit frequency, and the number of customers recovered. Run the numbers using your own figures.
Calculate my potentialWill every returning customer earn rewards?
Yes. Every customer moves towards their reward with each visit. Your dashboard then shows whose rhythm is slowing, so you know who to bring back.
Will this take time every day?
A few minutes are enough. Fidelyz ranks the customers to recover and prepares the attention. You review, adjust if needed, and approve.
Will my customers have to download another app?
No. They scan your QR code and add the card to Apple Wallet or Google Wallet in seconds.
Will they be flooded with messages?
No. There are no mass campaigns. Fidelyz suggests one timely attention, and nothing is sent without your approval.
Will they actually see the notification?
It appears on their lock screen when notifications are enabled. There is no email to open and no app to find.
How will I know a customer really came back?
Their next visit is recorded when their card is scanned. You can connect the notification, the in-store return, and the associated revenue.
Who owns my customer data?
Your business does. You can export it at any time and keep it if you leave Fidelyz.
What happens after the 14 free days?
A payment card is required at the start, but nothing is charged during the trial. You can cancel from your account before it ends.
TOMORROW’S SERVICE STARTS TODAY
Care for your customers today.We help you see them again tomorrow.
Your first card is ready in 30 minutes. You keep control, your data, and the final say.
Card required. Cancel before the first charge.