Saturday is booked three weeks out, but Tuesday afternoon rings hollow. Your clients love their treatments, promise to come back "soon"… and let three months slip by. The paper card at the bottom of a bag reminds them of nothing, and you have no way to reach out at the right moment.
On the counter, next to the terminal. After her treatment, your client scans, gives her first name, and her card is in her Wallet, in your salon's colors (or with a photo of your treatment room as the card background).
Treatment done, card scanned, stamp added: 3 seconds. Her record keeps the history of her visits: you know who comes every month and who has not been back since the summer.
At the chosen threshold, the reward unlocks on her card with a notification: a free treatment, a discount, your own gesture. Being recognized and treated is exactly what people expect from a salon.
Schedule your promotions ahead of time: "−15% on Tuesday-afternoon treatments this week," written Sunday evening, sent Tuesday morning to your clients' lock screens. Add automatic win-back for inactive clients (adjustable delay) and automatic birthday wishes: your calendar smooths out without you thinking about it.
Yes: you write them, you pick the day, Fidelyz sends them (Pro plan). Perfect for prepping the week on Sunday evening.
Yes: on the day, your client receives your birthday message with the perk you chose. You have nothing to do.
Stamps per visit or points based on the amount, your choice. And at the scan, you can adjust if a package counts double.
No. The card is added to Apple Wallet or Google Wallet in ten seconds, with no app and no account. A first name is enough.
From ≈$797/year (launch price — first 150 merchants, locked for life), everything included: unlimited cards, notifications, dashboard. 14-day free trial, billed in CHF. Compare plans →
Go further: the digital loyalty card guide · why your customers download no app · replacing the paper stamp card