Your customers come out of routine: Monday's shirt, Saturday's wash. But a routine breaks in one move: a competitor opens closer, a deal seen elsewhere, and the regular disappears without a sound. You only notice weeks later, and you have no way to bring them back.
The customer scans while dropping off their shirts or paying for their wash: their card is in their Wallet. No paper card left in the other car.
Drop-off, pickup, wash: one scan, 3 seconds, stamp added (or points based on the amount: a three-piece suit and a shirt don't count the same).
At the chosen threshold: the 10th wash free, the free shirt, the wax as a gift. Shown in full on their card: a good reason not to try the competitor across the street.
Set the automatic reminder (say 30 days with no visit): "We haven't seen you this month: −10% on your next drop-off." The message goes out on its own, on their lock screen, before the new habit settles in elsewhere. It's your anti-churn insurance.
Points based on the amount if your baskets vary (dry cleaning), stamps per visit if the service is standard (wash). You choose, and you can change.
Yes, via a staff-scan link protected by a PIN: they scan the cards, with no access to your dashboard.
One QR scan, about 3 seconds, during checkout. Faster than a paper card to hunt for.
No: the card is added to Apple Wallet or Google Wallet in 10 seconds, a first name is enough.
From ≈$797/year (launch price — first 150 merchants, locked for life), everything included: unlimited cards, notifications, dashboard. 14-day free trial, billed in CHF. Compare plans →
Go further: the digital loyalty card guide · why your customers download no app · replacing the paper stamp card