Six weeks between cuts: the paper card, meanwhile, never comes back. It sleeps in another jacket, goes through the wash, gets lost. And during those six weeks, your client walks past three other salons. With no customer record, there is no way to know who has not been back in two months — let alone win them back.
A stand at the register or the wash station. While you take payment, the client scans, gives their first name, and their card is in their phone. It will never go through the wash.
Cut done, card scanned: stamp added in 3 seconds. Every visit enriches their customer record: frequency, history, notes if you want them. Your knowledge of your clients no longer walks out with an employee.
At the threshold you choose (10 cuts, the 10th free, or your own formula), the reward unlocks on their card with a notification. A concrete reason to stay loyal to your chair.
You set the delay (say 45 days with no visit) and the message: "It has been a while! Your chair is waiting." Fidelyz watches and follows up on its own, on the client's lock screen, right when they are starting to think they should book again. You stop losing clients to simple forgetfulness.
Yes, it is adjustable (30 days by default, 45 if your visits are more spaced out) and the message is yours. Automatic win-back is included from the Pro plan.
Yes, via a staff-scan link protected by a PIN: they scan the cards without accessing your dashboard or your customer list.
You choose your rule: stamps per visit or points based on the amount. And at the scan, you can adjust the number if a service counts double.
No, never. The card lives in Apple Wallet or Google Wallet, already on their phone. One scan, a first name, and it's done.
From ≈$797/year (launch price — first 150 merchants, locked for life), everything included: unlimited cards, notifications, dashboard. 14-day free trial, billed in CHF. Compare plans →
Go further: the digital loyalty card guide · why your customers download no app · replacing the paper stamp card