Grooming runs on a rhythm: every 6 to 8 weeks depending on the breed. But owners let it slide, wait until "you can tell," and come back three months later — when they haven't gone to try the salon next door. In-store it's the same: the bag of kibble gets rebought elsewhere, for lack of a reason to come back to you.
While the dog dries or you ring up the kibble: the owner scans, gives their first name, and the card is in their Wallet, in your colors (your logo's paw as the stamp).
Full groom, bath, or a stop in the store: one scan, stamp added (or points based on the amount, handy when a basket ranges from a toy to a 12 kg bag).
At the chosen threshold: the free nail trim, the discount on the next groom, the loyal pet's treat. The owner is happy, the dog too, and they come back to you.
Set the automatic reminder to your cycle (say 50 days): "It's almost time for Buddy's bath 🐾." The message lands when the coat is starting to mat: the appointment gets booked with you, at the right time, without you having to phone.
Yes: the same card adds up grooming visits and in-store purchases. Stamps per visit or points based on the amount, your choice.
Yes: 6 weeks for a poodle, 8 for a shepherd — you choose the delay and the message (Pro plan).
Yes: the customer record accepts your notes (breed, temperament, preferred trim). Visible to you alone.
No: the card is added to Apple Wallet or Google Wallet in 10 seconds, a first name is enough.
How many customers does your loyalty card actually bring back? Fidelyz Return from ≈$1,028/year to spot regulars who are drifting away, prepare the follow-up and measure recovered visits. 14-day free trial, billed in CHF. See the plans →
Go further: the digital loyalty card guide · why your customers download no app · replacing the paper stamp card